FEB 12, 2019 BY JOSH MENDELSOHN - published originally on Privy.com

If you’re already using a Facebook Messenger app to engage your customers, you know that engagement rates continue to be extremely high. And when paired with email marketing, it’s a one-two punch that can dramatically improve your business.

With our new messenger app integrations, you can now collect Facebook opt-ins in the same pop ups and other displays as your email signups simply by copying and pasting a short piece of HTML from Octane AI or ShopMessage into the Privy designer*.

Messnger Spin to Win FB Messenger Pop Up

Once a person has opted in to receive Facebook Messages from your brand, you can send them automated messages like discounts, cart reminders, and more.

*Requires Privy Growth plan.

 Available Integrations

Octane AI has created a Facebook Messenger bot platform that helps Shopify merchants send abandoned cart messages, automate customer support and increase revenue. With Octane, merchants can reach the billions of people using messaging apps in the same way they have with email marketing automation. Learn how to install the integration. 

ShopMessage is a marketing platform that helps merchants grow sales using engaging, interactive Facebook Messenger conversations at key points in the customer journey. Their automated messaging flows let merchants learn more about their customers while delivering personalized content based off of their browsing behavior, purchase history, and profile information. ShopMessage is built by a team of entrepreneurs, engineers, data scientists, and designers in San Francisco. Learn how to install the integration. 


Josh brings his marketing chops and lifelong passion for jam bands, craft beer, and SMBs to the team at Privy. Having spent time working at SMB and ecommerce leaders like Constant Contact and Salsify, he has a deep understanding of how to help small and medium sized ecommerce businesses be all that they can be. In addition to leading Privy's marketing team, Josh spends too much of his time managing his pug Marvin's instagram account.